Privacy Policy

1. Introduction

At Unsaid, your privacy and trust are central to how we design experiences. We create deeply personal, customized gifts meant to convey unspoken messages of love, gratitude, and memory. Because these gifts contain your most intimate stories, we are strictly committed to safeguarding any personal details, messages, or files you entrust to us. This Privacy Policy details how we handle and secure your information with the absolute highest standards of discretion.

2. Information We Collect

To process your custom orders and deliver a seamless experience, we collect information directly from you. This includes basic account identifiers such as your name, email address, billing credentials, and delivery addresses. We also collect interactive information such as your design preferences, custom prompts, and specific product choices designed on our platform.

3. How We Use Your Information

We utilize your personal details exclusively to craft, review, package, and securely dispatch your customized gifts. This involves confirming your transaction, personalizing the ordered items, answering customer inquiries, and updating you regarding order shipping statuses. Under no circumstances do we trade or lease your data for advertising lists or third-party targeted promotions.

4. How We Protect Your Customization Data

Because Unsaid focuses on custom creations, we treat names, custom photos, personal dedications, and intimate messages with exceptional security. All uploaded photos and text strings are isolated on encrypted servers with strict internal access controls. These design elements are accessible only to the automated rendering software and the essential artisans compiling your physical package. Once your order has been successfully shipped, these heavy media files are scheduled for automatic permanent deletion or secure archiving according to your account settings.

5. Cookies & Tracking

We deploy functional cookies to maintain your shopping bag items, memorize login preferences, and understand aggregate store interactions. Essential cookies help ensure stability and fraud protection. You can disable all cookies via browser options; however, certain interactive preview features and secure checkout procedures on our store may not perform properly without cookies active.

6. Third-Party Sharing

Your identity is never treated as a marketing asset. We only share details with trusted logistics companies (such as postal carriers and custom delivery networks) and PCI-compliant online checkout gateways in order to successfully run payment processing and handle regional product delivery. Every business partner we work with complies strictly with matching privacy protocols.

7. Your Rights

You retain full control over your personal records. Depending on your home territory, you hold legal claims to access, download, correct, or demand immediate purging of all personal identifiers, addresses, and media uploads stored within our systems. If you wish to trigger these data rights, please contact our support team to request file exports or file deletions.

8. Children's Privacy

Unsaid designs premium gifts and personalization tools tailored strictly for adult creators. We never purposefully gather, maintain, or evaluate digital records regarding children under the age of 13. If you become aware that a child has shared private details with our store, please email us so we may promptly wipe that data from our servers.

9. Changes to This Policy

We update this Privacy Policy on occasion to follow legal shifts or operational upgrades. Our terms are marked by the current revision date. Continued utilization of our web store after updates indicates compliance with current practices. We suggest consulting this webpage occasionally to monitor developments.

10. Contact Us

If you have questions regarding this privacy policy, wish to request full deletion of your personalized image uploads, or wish to clarify data storage safety measures, please contact us at any time: Email: privacy@unsaidgifts.com Post: Unsaid Privacy Relations, 100 Serenity Boulevard, Suite 400, Warm Springs, CA 94025